When Our Car was Stolen Insurance did not pay for Contents
We loaned our car to our son while we were away and whilst we did contact the insurance company to note him as a driver and we di9d fill out all the forms carefully when we took out the policy we were not prepared for the outcome when the car was stolen. Firstly they accused our son of some sort of cooperation with the thief and that went on for some weeks, then they decided that they would pay the market value of the car and depreciate it for the age which was less than 1 year old. This meant we lost out as we bought the car brand new and due to the fact that I was once a car salesman I was able to get it at a highly reduced price. This was a one off and the deal could never be repeated so when the car insurance company paid us out guess who got the benefit of the hard negotiations when we bought the car. Yes you are correct it was the bloody insurance company .
To add Insult to Injury they also refused to pay for our huge collection of CDs which were in the car so we were out another 2-3 thousand dollars. I think that these days when you buy car Insurance you need to have a lawyer read the fine print in the policy so that you avoid the pain when something goes wrong. One thing is for sure the service you get when you pay them the money is far superior to any that you get when things go wrong. I think its let the buyer beware when it comes to insurance companies.
